Mbi7 is committed to protecting your privacy and personal data. This document transparently explains how we collect, use, store, and protect your information as a platform user.
Mbi7 employs a layered approach to ensure your personal data is always protected against both external and internal threats.
All data transmitted between your device and mbi7's servers is protected using 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and intrusion detection systems operating around the clock.
Mbi7 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit consent.
You have full rights to access, amend, download, or request deletion of your personal data through your account settings or by contacting our support team.
All of mbi7's data processing practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary data protection law governing the use of personal data in this country.
Mbi7's security systems undergo regular independent audits by qualified third-party cybersecurity firms to ensure data protection standards are consistently maintained at the highest level.
Welcome to mbi7's Privacy Policy. This document forms part of our commitment to practising full transparency in how we handle the personal data of every platform user.
Mbi7 ("we", "Platform", or "mbi7.vin") is an online entertainment platform operating in Malaysia. As a responsible data controller, we take every aspect of your privacy protection seriously and ensure that all data processing activities fully comply with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia.
This Privacy Policy applies to all users who access or use the mbi7 platform, including website visitors, registered members, and any individual who communicates with us through customer support channels. It covers all personal data we collect, whether directly from you or automatically through platform usage.
Language Note: The term "personal data" in this document refers to any information that can directly or indirectly identify you as an individual, including your name, identification number, address, financial information, and any other related data.
Mbi7 collects various types of personal data depending on your interactions with the platform. We only collect data that is genuinely necessary for the stated purposes — we do not collect data excessively.
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, MyKad/passport number, date of birth, gender | Account registration & KYC |
| Contact | Email address, mobile number, residential address | Communication & verification |
| Finance | Bank account number, bank name, transaction records | Deposits & fund withdrawals |
| Technical | IP address, device type, web browser, access logs | Security & performance |
| Usage | Betting records, game preferences, usage habits | Service improvement |
| Support | Chat records, support tickets, feedback | Complaint resolution |
For the KYC process, you may be asked to upload supporting documents such as a MyKad photo, a verification selfie, or a recent bank statement. All such documents are processed and stored at the highest security level and accessed only by authorised personnel.
The personal data we collect is used solely for legitimate and stated purposes. mbi7 will not use your data for any other purpose without notifying you in advance and obtaining your consent where required.
The following are the main purposes for which your personal data is used:
All data processing activities are carried out on the basis of legitimate interest, contract fulfilment, legal compliance, or consent explicitly provided by you.
Mbi7 maintains a very strict policy regarding data sharing. We has never sold your personal data to any external party. Data sharing only occurs in limited and controlled circumstances as follows:
International Data Transfers: If your data needs to be transferred outside Malaysia for processing purposes, mbi7 ensures that such transfers are carried out with protections equivalent to Malaysia's PDPA standards, including appropriate data transfer agreements.
Mbi7 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse our website.
The following are the types of cookies we use:
Required for core platform functions such as login, session management, and security. Cannot be disabled.
Helping us understand how users interact with the platform for improvement purposes. Data is collected on a non-personal basis.
Saving your personal settings such as language and display preferences for a better experience on future visits.
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality.
Protecting your personal data is a responsibility we take very seriously. mbi7 implements a comprehensive range of technical and organisational security measures to prevent unauthorised access, loss, misuse, or alteration of your data.
Key security measures we implement include:
While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. In the event of any security breach involving your data, we will notify you within the timeframe required by law.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by mbi7. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
In certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for personal use.
You may request a restriction on data processing in certain situations while your claim or objection is being handled.
To exercise any of the above rights, you may contact our Privacy Officer team via email at [email protected] or through your account settings. We will process your request within 21 business days.
Mbi7 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Ongoing service management |
| Transaction Records | 7 years after transaction | Financial audit and legal requirements |
| KYC Documents | 5 years after account closure | AML/KYC legal compliance |
| Communication Logs | 3 years | Complaint resolution & referral |
| Technical Logs | 12 months | System security monitoring |
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with our standard procedures. Anonymised data can no longer identify you and may be retained for analytical purposes without a time limit.
Mbi7 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to keeping you informed of any material changes that affect how we handle your personal data.
When significant changes are made to this Privacy Policy, we will:
Ongoing Consent: Continued use of the mbi7 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our appointed Privacy Officer (Data Protection Officer), who is dedicated to handling all data protection matters.
We aim to respond to all privacy-related enquiries within 3 working days and resolve formal requests within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
For more information about your rights and how to use our platform safely, please also refer to Terms and Conditions as well as Responsible Gaming ours.
Now you can rest assured that your personal data is in safe hands. Register a free mbi7 account today and enjoy a safe, transparent, and responsible online entertainment experience alongside over 500,000 members across Malaysia.
Your data is protected with 256-bit SSL encryption in compliance with Malaysia's PDPA 2010.